Frequently Asked Questions About Horsebox Hire

Here you'll find the most frequently asked questions about Trevelyan and our serivces. If you've got a query, have a scan to find the solution. If it isn't answered below, drop us a line and we'll be more than happy to help.

1. Must I provide my own insurance cover to drive the horsebox?

2. What age must you be to drive the horsebox?

3. What type of driving license do I need?

4. Do we get roadside assistance if we breakdown?

5. Can another person drive the vehicle other than the named driver?

6. Will my horse(s) need to be insured?

7. What security features does the horsebox have?

8. Do we need to put fuel into the horsebox?

9. Are there any specific times for collecting and returning the horsebox?

10. What linen and kitchen utensils are provided?

11. Do we need to clean the horsebox before we return it?

1. Must I provide my own insurance cover to drive the horsebox? No, insurance is provided as part of the package and is fully comprehensive.

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2. What age must you be to drive the horsebox? You must be between the ages of 25 and 70 in order to comply with the available insurance policy.

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3. What type of driving license do I need? Contrary to popular belief, you are only required to hold a Full UK driving license. We do require that you have held this license since 1997, again for insurance purposes. We also require that you have no more than 2 minor offences on your driving license.

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4. Do we get roadside assistance if we breakdown? Yes, in the unlikely event that the horsebox breaks down, you will be provided with 24 hour roadside relay through a nationwide roadside rescue organisation; this is covered as part of the insurance policy provided.

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5. Can another person drive the vehicle other than the named driver? No, unfortunately, the only person who is covered by the insurance policy is the named driver, whose driving license we have received a copy of. We can, however, contact the insurance company to look into the possibility of insuring another driver, but this will be down to the discretion of the insurance company and will incur further charges.

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6. Will my horse(s) need to be insured? Yes, it is necessary that your horse(s) be insured and that we have details of this insurance policy sent to us upon request.

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7. What security features does the horsebox have? The horsebox is fitted with both an immobiliser and a tracking device.

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8. Do we need to put fuel into the horsebox? We will provide you with the first full tank of diesel and then it is up to you to refill it. We also ask that you return the box with a full tank of diesel and that you never allow the fuel tank to be less than a quarter full, as this can lead to mechanical fault.

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9. Are there any specific times for collecting and returning the horsebox? Collection times: Monday to Saturday: 3pm to 5pm. Return times: Monday to Saturday: 9am to 11am.

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10. What linen and kitchen utensils are provided? We provide basic kitchen utensils, pans, crockery, cutlery and a set of emergency sheets. We ask that you bring you own linen, pillows, duvets, towels & tea towels.

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11. Do we need to clean the horsebox before we return it? That is up to you! We ask that if you wish to clean the vehicle, that it be returned to the same level of cleanliness in which you received it. However, we do also provide a valet service if you choose not to clean the box, at the price of £49.99.